Knowledgebase

How to ping your server on windows or a Mac

1. In Windows, select Start > Programs > Accessories > Command Prompt.

 

2. Now at the Command Prompt, type ping your server IP and hit enter (ie: ping 208.115.114.194)


Ping example


3. To copy the output, right click the window and select “select all”.

 

4. Hit enter (this will copy all the selected information)

 

If you are using a Mac or Linux the steps are pretty much the same you just need to open Terminal and type in the same commands.

 

You can now paste that info into your support ticket and send it to us.

Was this answer helpful?

 Print this Article

Also Read

Changing your world seed

Log into Multicraft and follow these steps:   1. Stop your server   2. Click Files...

Enabling whitelist and adding Players on your Minecraft Server

Steps 1 to 10 are for Servers 1.7.5 and below. For Servers 1.7.6 and above, Please scroll down...

How to add a server icon to your server in 1.7.x. 1.8x and 1.9x

To add a server icon, log into Multicraft, select and stop your server, then follow these steps:...

Restore a back up world via the control panel

1. Stop your server   2. Click files.   3. Click FTP file access   4. Click...

How To Set Teamspeak Server Password

1. Right click on your “Server Name” at the top of your Teamspeak window. Left click...